Quality Management Systems

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. More details, a  quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization (i.e., areas that can impact the organization’s ability to meet customer requirements). The seven quality management principles are – customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making & relationship management. The QMS documentation can consist of different types of documents. Usually, it includes documents such as quality policy, quality manual, procedures, work instructions, quality plans, and records.

The Center for Excellence in Operation & Management has a pool of consultants who has a long experience in various world class quality management systems such as ISO 9001:2000, PQCDSM, Six Sigma, Lean Manufacturing System, Good Manufacturing Practice, Total Quality Management, Total Productive Management, KPI etc. Our experts can help in your journey toward operational excellence. We currently supporting some renewed industries. Our professional consultants are highly experienced and waiting to support you organization.